1. Agreement to the terms
By accessing or using the services provided by [LEGAL COMPANY NAME] ("Velor", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.
2. Eligibility and authority
You must be of legal age in your jurisdiction to form a binding contract. If you are accepting these terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these terms.
3. Accounts and credentials
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Product access and permitted use
We grant you a limited, non-exclusive, non-transferable, and revocable right to access and use our services for your internal business purposes, subject to these terms.
5. API keys and account security
You are responsible for securing your API keys and must not share them with unauthorized parties. You must notify us immediately if you suspect any unauthorized use of your account or API keys.
6. Customer content and data
You retain ownership of the data you process through our services. You grant us a worldwide, royalty-free license to use, host, and transmit your data solely for the purpose of providing the services to you.
7. Email-sending responsibilities
You are solely responsible for the content of the emails you send using our services and must ensure that your emails comply with all applicable laws and regulations.
8. Consent, opt-in, and recipient rights
You must obtain verifiable consent from recipients before sending them commercial emails. You must provide a clear and conspicuous way for recipients to opt out of receiving future emails and honor all opt-out requests promptly.
9. Prohibited conduct
You must not use our services for any illegal, harmful, or abusive activity. This includes, but is not limited to, sending spam, phishing, distributing malware, or violating the rights of others. Please see our Acceptable Use Policy for more details.
10. Usage limits and fair use
We may impose limits on your use of the services, such as the number of emails you can send or the rate at which you can make API requests. We reserve the right to suspend or terminate your account if you exceed these limits or engage in unreasonable usage.
11. Fees, billing, taxes, and refunds
You agree to pay all fees associated with your use of the services. All fees are exclusive of taxes, which you are responsible for paying. Fees are non-refundable unless otherwise specified in writing.
12. Intellectual property
We retain all rights, title, and interest in and to our services, including all intellectual property rights. You may not reverse engineer, decompile, or otherwise attempt to derive the source code of our services.
13. Third-party services
Our services may integrate with or link to third-party services. We are not responsible for the content or privacy practices of these third-party services.
14. Confidentiality
You agree to keep any non-public information about our services confidential and to not disclose it to any third party without our prior written consent.
15. Suspension and termination
We reserve the right to suspend or terminate your account at any time, with or without cause, and without notice. Upon termination, your right to use the services will immediately cease.
16. Service changes
We may modify or discontinue our services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the services.
17. Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
18. Limitation of liability
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES.
19. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses arising out of or in connection with your use of our services or your violation of these terms.
20. Governing law and disputes
These terms shall be governed by and construed in accordance with the laws of [GOVERNING LAW]. Any disputes arising out of or in connection with these terms shall be resolved exclusively in the courts of [GOVERNING LAW].
21. Changes to the terms
We may modify these terms at any time by posting the updated terms on our website. Your continued use of the services after any such changes constitutes your acceptance of the new terms.
22. Contact details
If you have any questions about these Terms of Service, please contact us at:
[LEGAL COMPANY NAME]
[REGISTERED ADDRESS]
Email: [PRIVACY CONTACT EMAIL]